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Re: Dell studio laptop blue screen shutdown

Hi Arjun,

Are you able to access internet on this computer via Ethernet? If yes, we can analyze the blue screen using online Dell PC Diagnostics. Please visit the following website: http://dell.to/13X4Rq4

Select “Software” and then select “Blue Screen Analyzer”. Click “Run Diagnostics” and include the results in your reply.

You have mentioned in your first post that you have tried reinstalling all drivers. Are the chipset drivers installed? What’s the operating system installed? Also, which wireless card is installed in your computer?

As requested, please share a screenshot of the Device Manager window too.


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