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problem on Dell Inspiron 17- 7779- 2in1

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hi All 

I have Dell Inspiron 17- 7779- 2in1 new still in warranty  

i bought it online from italy and shipped to Egypt by aramex, after setup my laptop i found pixel on screen, this pixel showing with black background. 

and another problem with keyboard, (J) key some time working and some times not. 

i make request in 25 august,  with technical support online with request number : <Service request number removed>

quick service code :<Express service code removed>
with no answer till now 

see pixel problem here 


[url=https://ibb.co/iXHpCQ][img]preview.ibb.co/.../url]


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