Re: Dell Inspiron 15 3521 keyboard issue

Hi Akshay,

Thank you for your reply.

Since the external keyboard works fine when connected to your laptop though the internal keypad does not, the keypad needs to be replaced.

If the system is under warranty, please contact me through a private message by clicking on my name highlighted in blue. On the next page, click the envelope icon and provide your service tag and contact information (as mentioned below) so that I may access your system records.

• System Service Tag No.:
• Registered System Owner's Name:
• Shipping address:
• Telephone number/s:
• Email address:

However, if the system is out of warranty, then you may contact our Expired Warranty Support at the link below:

http://dell.to/12LmNBq

Please feel free to contact us in case of further queries.

Thanks and regards,
Babita S
#iworkforDell 

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