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Re: My experience with XPS 12 Windows 8 software issues

I've had my XPS 12 since January and I have been having high cpu when the system goes idle to screen saver.

Problem Process: System, ntoskrnl.exe

I re-installed every driver and was able to eliminate a driver issue for my situation and also disabled AV.  Even after this, I was still receiving high CPU when my system would go idle.

I finally figured out the reason why.  I discovered that my high cpu occurs when I either unplug my machine from AC power or when I plug my machine back into AC power when Windows 8 is running. 

 

I am not sure what is exactly causing this, but I use balanced on battery and max. power on AC.

 

However, now when I go on or off AC, I make sure the laptop is off and then turn it back on when I plug it in or unplug it. 

 

Sounds dumb, but I haven't had an issue since I implemented this process.

 

Hope this helps someone, because I wasn't able to find anything.

 

-Kevin


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