Hi there. I ordered Dell Inspiron 15 3521 (with Intel Celeron 1007U) online when the website said this has optical touchscreen capabilities. But when I got it (2 days ago), the touchscreen is not working and I don't think it was installed on the laptop. Will Dell exchange the laptop for the tochscreen free of charge? What should I do?
P.S. I am from the UK and therefore used http://www.dell.com/uk/p/inspiron-15-3521/fs