Hello, I have an Inspiron 3531 I believe? I don't know much about computers but I think that's what it is. When I go to turn on the computer it either constantly loads on the dell screen and then eventually after leaving it for a while it shuts off. Other times it will load to a black screen with just the cursor and will shut off if I leave it. There were two times where I got to a menu where it told me that the system could not start correctly. The first time I tried to troubleshoot and then it froze but I could still move the cursor. The second time I tried to continue to Windows 9.1 and it did a similar thing. After that when I turn it on it tells me it's scanning and repairing but it's always at 100% and never does anything except turn off. I just ran a diagnostics test from the boot menu and it says there have been no problems found with the system so far so I'm unsure as to why this is happening. If anyone could help me I'd really appreciate it, my laptop was running fine last night and then next time I started it up it just didn't work.
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