I have an Inspiron 15 3000 series on which the touchpad is disabled. I am trying to enable the touchpad but when I turn it *on* using the touchpad settings dialog clicking *save* to apply the new setting causes the switch to flip back to *off*. It is massively frustrating. Any help would be greatly appreciated.
Thistle
Hi all,
I have an old M14X R2 (Bios revision A09) that has a stock Dell 150 Watt power supply/adapter. For some reason a while back, the computer stopped reading the adapter as 150 watt and now displays it as 130 watt.
I have tried to update the Bios from A09 to A13, but the battery requires at least 10% charge. This is an issue because the battery displays 94% health and 0% charge, but the icon on the tray of Windows 7 displays "Plugged in, not charging."
I've contacted support a couple of times regarding the battery itself, but I think that the adapter is the issue.
If anyone could help me figure out why the laptop is reading the 150 watt as a 130 watt, that'd be great. Thanks all!
Laptop: Alienware M14X R2 (Bios revision A09)
Adapter: Dell DA150PM100-00
Hi Guys,
Just got the battery replaced for my XPS 9550, which i had bought less than a year ago.
The touchpad was not working( the clicks were not working as the battery was pushing the touchpad out of its place)
After 10 days of back and forth , finally got it fixed, the new battery did the trick. The service guy was shocked to see that the battery was so swollen and told me i was lucky it did not explode or something.
Did anyone else have similar experience?
Any idea what is the reason for this
1)Bad battery?
2)Power management bug that is making the battery swollen due to software issues?
How do i avoid it happening the same to the new battery.
Thanks
Hi All,
I've been using inspirion 3158 for last 8 months, but for the past 3 months i've been experiencing wifi issues.
The issues related to very slow speed or constant break in wifi speed.
As you can see in the above screenshot the wifi speed has been break regularly at constant time. Though it's not look like it's bad, when downloading or viewing videos, i can experience the slowness very much.
When i looked into the event viewer, i can see that there are two errors which i can see everytime when system boot.
1.
Thanks,
Arivarasan
So basically everything was working great running Windows 10, then all of a sudden my touchpad stopped responding while I was using the laptop. I tried re-installing many drivers but to no avail was the problem solved. I then downgraded back to Windows 8 although this didn't seem to do anything. I can't restore the laptop with the recovery partitions or software as this somehow became corrupted during the downgrade to Windows 8. The touchpad still works in the BIOS diagnostics so I'm a bit stumped as to why I can't get it working, maybe I need a certain driver?
I also tried installing Windows 7 and noticed that the touchpad started working again!! but as soon as I'm on Windows 8 or 10, I cant get it to work. I cannot use the laptop on Windows 7 as there is no suitable driver for the touchscreen, hence rendering it as just a normal screen without touch functionality.
If anyone could link me to drivers or any recovery media files which could help resolve this issue it would be much appreciated. I'll take any help at the moment, I just hope I can get the laptop working properly again.
So my laptop was running Windows 10, everything was working and then all of a sudden I went to use the touchpad and nothing happened. I downgraded the PC back to Windows 8.1 but it was still not working. I then tried using the recovery media/restore but found out that this had been corrupted when I downgraded back to Windows 8.1.
Please note the touchpad still works in the BIOS diagnostics. I have tried installing new drivers but still couldn't fix the problem. Now here is what has me stumped... The touchpad works when the laptop is running Windows 7, but not when it is running Win 8 or 10.
Windows 7 is not suitable for this laptop as there are driver incompatibility issues eg the touchscreen won't work because I couldn't find the driver for it.
If anyone has any recovery image or driver links it would be much appreciated.
Hi ,
I have i 3 weeks old dell and while watching a movie the imagine froze and after restarting it fron button the laptop is not staring.
I tried removing battery , a triend staring it withiout battery.
The LED battery in front blinks 4 times white 2 times orange in sequence and nothing happens?
Is it the motherborad? What is the problem i realy like and all my docs are now in this laptop .
Any ideeas?
A couple of weeks ago I purchased a Latitude E5570(the best I could find from this series) and the very next day I found the following problems:
- A coil whine noise was there almost all the time(very annoying, especially for a laptop produced in 2016);
- I tired to downgrade from windows 10 to windows 7( I have a software from Siemens that requires Windows 7); even though Dell is saying that this computer should work also on windows 7 and they have drivers on DVD that came with the computer and also on their website I wasn't able to install all hardware components; I was not able to find drivers for everything inside the computer, and during the installation of certain drivers Windows crashed a few times; after a couple of days spent of trying to make windows 7 work I just gave up and installed windows 10 back;
- Finally I realized the battery was damaged; Dell's battery test showed that everything is fine, but unfortunately I wasn't able to get more that 90 minutes of autonomy without having to recharge the battery;
So, I sent the laptop back and asked Dell for a replacement. Yesterday I received the new one.....and the show goes on:
- The coil whine noise is still there, but even louder and almost permanent at this one;
- I don't have the guts to make the downgrade from windows 10 to 7 any more;
- I also order an E-Port replicator docking station and tried to connect an LG ultra-wide monitor(2560x1080). The funny thing is that if I'm connecting the monitor directly to laptop's the HDMI port I can select from windows/graphics control the highest (native) resolution of the monitor(2560x1080), but when I'm connection the monitor to the docking station at DVI port I cannot get more than the 1920x1080. What the hack Dell???
So that being said ... I am not a very satisfied customer right now. Now, I'm asking Dell's support, what should I do..send everything back, get my money back and go with a different brand? Should I ask for laptop number 3 in 2 and a half weeks from getting the first on?
I am using dell"s
Today i have suddenly face this matter. Laptop stucked . Nothing was on the display. So i have forcefully pressed the power button and switched off it and then i have restart. And run diagnosis test then i got this error code saying DIMM shloud replace. Im in my warranty period but im from Sri Lanka. So there is no any qulity service provider. What should I do..if i take this to the place where i bought this they will definitely remove the original parts and will hand over laptop with fake parts. Please help me
Owner ; Piumal Kulasekara
Product tag:3GDC362
Error code 0122
Validation code:113659
Registered date: 14th Jan 2016
Hope someone at dell can help me resolve this (Service Request Number 940696238).
At the end of November, I placed an order for an XPS 13 with i7 processor and 16gb memory.
On 11/22/2016, I received the order but found that it came with a 8gb memory instead of 16gb.
Contacted customer support and the agent agreed to send out a replacement unit.
On 12/14/2016, received the replacement unit, but it also had 8gb memory instead of 16gb.
Contacted customer support again and reported the issue. The agent said another replacement unit would be sent out shortly, and emailed me return labels for the two units I already received. The agent also told me I could return the two units AFTER I received the replacement unit.
On 12/22/2016, received an email from a customer support sr. associate named Siddharth Mondal, saying the replacement unit had been delivered according to tracking information and asking whether everything is fine. He was obviously not aware of my situation about the two incorrectly-configured laptops. I emailed back saying the replacement unit again has the wrong memory size. However, soon after that, I checked the support request status via dell website and the status says the case is closed.
Bottom line: Sitting here with two wrong orders (original plus replacement) and two return labels for them, still without the correct order, and the support request appears to be closed.
Could someone please help resolve this problem? It's been over a month since I placed the order (and the payment has been made) but I still haven't received the correct order!!! I would really appreciate any help.
On starting my laptop I am getting Dell battery not Identified message. What could be the probable cause for this? I have just changed the battery few months back. Don't know why this problem is happening. Also battery is not charging. What should I do?
I just purchased a Dell Inspiron 7579.
This is with the 15" screen and the hinges that
let the system be used as a laptop, a tablet, or
in "tent" or "stand" mode.
When using it as a tablet, the keyboard is down, resting on the table or my lap or whatever.
I'd like a cover that goes over that entire side of the computer.
I *don't* want a "keyboard cover" that just covers the keys.
But when I search, that's all I find.
Anyone know of such a product?
Thamks.
Hi, I was advised by a Dell technician a while ago that it is recommended to download the latest device drivers from the Dell Support site to a USB stick before doing a clean installation of Windows 8.1.
1. Should I download the drivers to my hard drive (c: drive) and then copy and paste them over to the USB flash drive. Or is it OK to download them directly onto the USB flash drive?
2. When I install the drivers is it OK to select the drivers on the USB drive and install them directly from the USB stick? I don't know if you have to copy them over to a folder on the Computers hard disc (C: drive ) first and then install them from there?
Ive never done this before and Im unfamiliar with USB flash drives. If I select the device drivers on the USB stick will it correctly install to the C:drive (hard drive) or will it attempt to install to the USB flash drive?
Im sorry if this seems like a dumb question
I've been having this problem recently where when i turn my XPS on it stays black for about 10-25 sec before it shows the dell logo. After login i browse around etc. and in 5-10 min it crashes and shows the blue screen: "Critical process has died".
Note: I think it's a hardware problem since I didin't do anything on the software side before it started happening
Ive Tried:
Dell Support
System Restore
All Windows/Drivers/BIOS updates
Safe mode cmd
Nothing has worked
Whats wrong with my new Alienware 15 R3? I have a tendency to crash at vary levels while playing blizzard games. Overwatch would crash relatively frequently during normal gameplay. The crashes seem to subside once I switched to full screen mode. The Overwatch crashes varied from crashing the game itself, to crashing the entire computer. The computer crashes would result in a screen freeze and buzzing sound, eventually leading to a self restart. Occassionally, this would also lead to a windows 10 blue screen; one reason being due to memory fault the other because of tcpip.sys failure.
Just tried Starcraft 2 and experienced an ingame crash to which a "fatal error" resulted in game to shut down. Regardless of my settings, this computer should not be crashing for $2400. I've already tried deleting the various cache folders for the games. I've updated my cpu chipset drivers, BIOS, Sound drivers, Network Drivers, and most importantly the videocard drivers with no luck. What else can do I do? I've reinstalled these games multiple times.
We have two 7840 tablets that are impossible type with using the stylus. Touching a letter causes multiple letters to appear. Works ok using just a finger.
This has occurred since day 1, and I first assumed it was win 7 that was the issue but it occurs in win 10 also. Unfortunately the warranty was up over a year ago.
After power up or cycling the WIFI connection via windows, I have a connect speed of 72 mbits. This will last for some time like a day or two and then it starts dropping (I think, I have seen medium speeds) and ends up at around 5.5 mbits. This issue has occurred with three different wireless routers.
Now, my old Vostro 1500 is still chunking away at 72 mbits per second with no issues (XP and Linux) and my daughter's equipment stays connected at 72 when she is over.
I have been through the dropping threads, but what changes I have made do not affect my issue.
I3-4030U and Broadcom 1704.
Any suggestions or do I just have a bad system that should have been fixed three years ago?
Ray
Helpppp. ... Ive tried instruction to Unplug battery n power chord and press the power button for 30 second. And reconnect the power chord to laptop. And press the button. But Nothing works. Help me
The cooling system on the 7559 is great, when it runs.
While doing non gaming tasks including heavy web browsing and multiple IDEs open. the laptop becomes hot in the middle back area and becomes really uncomfortable to use on my lap. once temps reach 60+ the fans seem to kick in and the laptop becomes cool again really quick.
Is it possible to control the fans or modify the fan curve because its an annoying issue in a great laptop. I want the fans to run more.
The laptop is 2 weeks old, I am on the latest bios.
