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Laptop power adapter may have caused a short.

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I'll try and keep this as short as possible.
Laptop: Alienware 17 R3

Last night I tried plugging in my laptop. I plugged the adapter into the computer then an ungrounded power source. I noticed the blue ring around the connector did not light up.

I unplugged it from the laptop and the power source then plugged it into a grounded power source and the blue ring lit up. I then proceeded to plug it into the laptop and the blue ring shut off immediately.

I then looked at the power plug and realized 1 that it smelt like burnt plastic, and 2 that there was a broken piece (see picture)

Throughout the entire steps the laptop will not turn on. The power adapted was left plugged into the laptop but not the power for at least a week. Is it possible that the battery got drained due to this short or did my motherboard just burn.

Any hep would be appreciated.

[img]s18.postimg.org/.../img]


Dell XPS 15z Fan Stopped working L511Z

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Error Code 2000-0511 Validation 19157

Msg:fan-the processor fan failed to respond correctly

Help required with fresh operating system install under uefi bios

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I recently purchased an Inspiron I5 5567 which came with win 10 home edition. I wanted to replace this with win 10 pro which I already have a retail version on dvd available. Ideally I want to install this using the uefi bios but when I attempted to do this, the install only worked as far as the first reboot at which point some dell diagnostics kicked in! As part of the installation process I had removed all the existing partitions on the hard disc. Subsequently the uefi bios will not recognize the dvd drive. I have been able to install the os using the legacy boot options bit this isn't really what I want. I'm quite happy to trash this and start again but when I try to boot in uefi mode all I get is "no boot device found". I'm guessing I need a different iso that supports uefi but I've no idea how to proceed. Can anyone point me in the right direction?

Phil

Downgrading M5510 from W10 to W8.1

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The reseller sent me a W10 configuration instead of the ordered W7 one. So now I am tring to (clean) install 8.1 Pro (new full retail version) on the M5510 (installing from DVD with W10 running does not work). When the install gets to to selecting the target disk it does not find one but offers me the chance to install a driver.

I provided the Intel Rapid Storage Technology Driver and Management Console dowloaded from Dell (download and extract only to USB stick and CD-ROM) but the installer says "no signed driver could be found" (or some such). No other driver seems to be available.

Any help/suggestions would be highly appreciated.

Dell 7559 - 2 of the USB ports can only run 2.0

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Hi all

I bought a Dell 7559 last week and I have a question about the USB ports.

All the 3 USB ports of Dell 7559 should be 3.0 port.

When I add my external harddisk to the USB port on the right, it is runing 3.0

However when added to the 2 USB ports on the left (next to power adapter), it can only run 2.0.

Can anyone help?

Thanks.

Dell 7537 - problem with hard drive

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Hi. I've tried to replace my old HDD with new SSD. However, I also opened bottom cover and pulled mainboard to clean it up and check how much thermal paste left, because laptop was heating up recently more than earlier. But now, when I reassembled it, some problem occurs. When new SSD is inserted I have to wait pretty much time(1-2 minutes) after boot screen, to get to the BIOS or boot menu. Later, when I try to install Win 10, there are some problems with hard drive, and I am unable to install the OS. When I run diagonstic test it shows that hard drive is not installed. However BIOS shows this hard drive. I'm rather sure that hard drive is not damaged, because it works fine in my second PC.
When I put back my old HDD there is no problem with freezing after boot screen, but now sometimes, it shows, that there is no OS installed, and sometimes it start loading OS, but it shows that there are some errors and system is unable to load. Sometimes BIOS shows that HDD is installed but sometimes is shows that it's not.

I suppose that I could broke something. I think it might be problem with HDD cable. In worse case, it can be something with mainboard.
Anyway, if you have any other suggestions, what can be wrong, I will really appreciate it.

inspiron 13 wont boot up after ePSA Pre-boot system assessment

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My brother reset his laptop recently and now when he tries to turn it on it goes to a color bar test... we clicked yes we could see the colors and now it's going to the ePSA assessment.... 

it goes through the assessment just fine and then tries to reboot... but instead starts the process all over with the color bars... 

What do we do?!

Can the dell inspiron 17 7778 support the samsung pro 960 m.2 pci nvme?

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If so can it boot off of it? I cant really get a straight answer yet


Battery inquiry

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Hello. I live in South Asia and i want to buy a XPS 15. But since not a single vendor in my country sell this laptop, i have decided to buy it from a foreign country. Now vendors in my country do sell XPS 13(Skylake version). XPS 15 has 3 cell 56 whr battery. XPS 13(SL) one also has same 3 cell 56 whr battery. So my question is can i use a XPS 13(SL) battery for XPS 15? Thanks in advance. 

My dell

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My dell Desktop is not working correctly. 

First it was not loading when it got to my home page when i try clikcing on apps. So i tried to restore did not load. So i googed the f8 thing did not work and some how i clicked f12 now when i try to restart instead of going into the login it goes to this black screen and show the following;

No Boot device available 

SATA 0 : INSTALLED

SATA 1 : INSTALLED 

STRIKE THE F1 KEY TO RETRY BOOT, F2 TO RUN THE SETUP UTILITY.

but no buttons are working.

Please help

System Configuration not showing drive change

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i replaced the orginal HDD in my dell 5559 laptop with an SSD.

when i use the dell system configuration tool on the dell support site it shoes the original configuration as shipped but the current configuration still shows the HDD. why doesn't it show the new SSD that was installed?

Need help with drivers [Dell 3552 + Win 8.1]

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After installing ALL drivers availble for my OS i still see this unknown device:


And this device is not working:

Additionally Fn key does not work so i can't change brightness / volume etc. using keyboard :(

Oh, and touchpad driver could not be installed.

Where can i find missing drivers? I tried with drivers for Win 10 but they don't work i 8.1 :(

Dell Inspiron 5558

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For some reason, I can't find any option about turning off my laptop touchpad. Do I have to download some extra program, or drivers or something? I would really like to know.. 

ID on Laptop GKV3Q32

Inspiron 7566 missing hdd bracket

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Hello. Jist bought inspiron 7566 highest spec with 16gb RAM and 500gb ssd m.2.

I want to add 2.5 ssd hard drive but i can't do it. The sata cable and the bracket is missing.

Can't find anything on ebay or dell parts.

Please help me to find a solution.

What can I upgrade my Dell Precision M6600 graphics card to?

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Hi, I have a Dell Precision M6600 with an Nvidia Quadro 3000M 2Gb vram. I want to upgrade this to a better graphics card with 4+Gb (mainly for gaming). Can you help me find a list of graphics cards that are compatible with my Dell?


XPS 13 and dock station compatibility

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Hi,

Do the dock stations Dell WD15 and thunderbolt 3 are compatible with my XPS13 (9333) ? And do they charge the laptop?

Thank you

E5550 Wake on Lan not working

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Hey

We have a series of Latitudes E5550 laptops. They are connected to a wired network for management purposes in a dell managment cart . They are used by student who logon wireless to the network with cisco anyconnect.

After class the students put the laptops back in the cart and connect the laptops to power and network. At this time, the cover is closed. When we try to wake up the laptops on lan, that doesn't work. The cart and network work fine. That has been tested thoroughly.

The problems exists on Windows 10 and Windows 7. Drivers are up-to-date and Wake-on-Lan is enabled in BIOS. We checked all settings with other types like E5540 and used those settings and eventually even the same drivers.

We tried Installing different versions of the wifi-driver intel dual band 7265 with no succes. 

Even! installing the laptops from scratch (only windows 7 pro, with networkdrivers) leads to no succes. 

Any ideas?

Dell Precision M4600 - No audio + No Display Port connection

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Hi guys and girls,

I have a fresh installation of Windows 7 Pro 64 bit, and can't for the life of me

get audio or  the Dell U2410 Display port running.  The Fn button seems to work for all but the extend monitor function.


Any ideas which driver I haven't been able to find as yet?

Many thanks,

Stinkypuccini

Using Dell Lattiude E6400 ?

Alienware 13 R3 DDR4 3000mhz support? (memory RAM)

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Hello,

Does anyone know if the latest version would support 3000mhz DDR4? The manual specifies 'up to' 2667mhz but my instinct is it will work and Skylake at high frequencies is supposed to be very responsive to 3Ghz+ RAM speeds showing significant drops at 2.4ghz which the laptop ships with.

Thanks,

Lynton

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